What sets a good telemarketer apart from the rest? While a telemarketing company's recipe for success is often debated, many would agree that honesty, integrity, and ethical practices are key ingredients. That's where the federal Telemarketing Sales Rule (TSR) comes in. The law imposes a set of rules and regulations on telemarketing companies nationwide, benefiting honest telemarketers and consumers alike. The TSR Read More
The Difference Between State and Federal “Do Not Call” Registries
Every telemarketing company should know about the federal Do Not Call registry (DNC). Designed to protect United States residents from invasive telemarketing practices, the list allows residents to sign up and opt out of commercial telephone calls. US telemarketers are legally prohibited from placing calls to the telephone numbers on this list. Following an authorization from Congress, the registry was created and Read More
Potential Exemptions for the State Telemarketing License
Many states require you to have a telemarketing license before you make telephone calls to or from those states. While it's possible that you may need a license for each of your target states, there are usually many exemptions and you should look into them beforehand to see if any apply to your business. You may save yourself significant time and money. You want to call established customers If you primarily Read More
What You Need to Know About Telemarketing Bonds
The telemarketing industry is heavily regulated by both state and federal laws. While many of these laws are designed to protect consumers from telemarketing abuse, fraud, and other violations, they can also level the playing field for telemarketers who use ethical practices. Telemarketing bonds have a similar purpose. They essentially act as a guarantee that you, the phone solicitor or telemarketer, will act Read More
A Brief Introduction to the Telemarketing Consumer Protection Act (TCPA)
The Telemarketing Consumer Protection Act (TCPA) was first put in place back in 1991. It has had updates over the years to help this act keep up with changing technologies, including the rapid adoption of cell phones by consumers. TCPA allows the Federal Communications Commission (FCC) to collect complaints concerning telemarketing companies, and then institute enforcement actions against those who violate the Read More
The Difference Between State and Federal Court
If you've ever followed legal news in the media or watched courtroom dramas on television, you may have had some introduction to the court system. You probably know there are two kinds of courts in the United States: namely, federal and state courts. What distinguishes the two courts from one another? First of all, they are established by different entities. The US Constitution establishes federal courts, whereas Read More
