Regulatory Defense

Following regulations is a full time job for telemarketing companies, and violations could be costly. At Cove Law, we have experience in helping telemarketing companies with the following:

  • Individual and Class Action TCPA Claims
  • Deceptive and Unfair Trade Practice Actions
  • Civil Regulatory Agency Investigations
  • State Attorney General Enforcement Actions
  • Federal Trade Commission (FTC) Actions
  • Consumer Finance Protection Board (CFPB) Actions
  • Other State and Federal Agency Enforcement Actions

Representative Cases

  • The Federal Trade Commission (FTC) filed a civil suit against clients from Delaware, Nevada and Toronto. The matter was litigated in Federal Court in Cleveland.
  • Florida’ Department of Agriculture and Consumer Services brought an action against a Florida-based marketer of satellite television services for alleged violations of Florida’s “Do-Not- Call” law.
  • The Iowa Attorney General sued a Phoenix-based payment processor for “facilitating” or providing “substantial assistance” to its customer-merchants, who employed telemarketing to make sales.
  • The FTC’s Chicago office initiated an action against defendants from Calgary, Toronto and Montreal. Two of the individual defendants were also charged with related criminal violations by Canadian law enforcement authorities.
  • The U.S. Postal Service brought a formal administrative action in Virginia against two New York-based entities and their individual officer.
  • The firm represented an individual and her entity, who were the subjects of an investigation by the Commodities Futures Trading Commission (CFTC) in Washington, DC.
  • A national cell phone carrier brought an action against a number of marketers, including the firm’s clients, alleging violations of the Telephone Consumer Protection Act (TCPA).
  • The firm was retained to defend an individual who was allegedly involved in unlawful marketing of foreclosure defense services for a law firm. The Consumer Finance Protection Board (CFPB) filed action in Federal Court in Fort Lauderdale.
  • In early 2020, Andrew Cove successfully resolved an enforcement action by the Federal Trade Commission against a Central Florida call center and two individuals. The defendants faced allegations that they marketed cruise vacation packages through illegal robocalls. Under the negotiated settlement agreement, the defendants agreed to an injunction and a suspended money judgment. Read more here.
  • In March 2020, Andrew Cove finalized settlement of a significant enforcement action by the Federal Trade Commission against the head of a large multi-level marketing operation based in Kuala Lumpur, Malaysia, with related entities in the U.S., Canada and elsewhere. The FTC alleged that defendants illegally marketed business coaching programs and took in well over $300 million. The Final Stipulated Order, which was approved by the Federal Court in Orlando, requires the defendant to surrender over $16 million in personal and company accounts, as well as real estate interests in Costa Rica and Fiji.  However, under the negotiated agreement, the remaining money judgment was suspended. Read more here.

Let’s schedule a consultation to explore your options regarding the issues and challenges you face.