What State Actions Can Be Taken Against Telemarketers?

When we talk about actions that can be taken against telemarketing companies, much of the conversation revolves around the Federal Trade Commission. The Federal Trade Commission seeks to combat deceptive and unfair trade practices by protecting competition and protecting consumers. At Cove Law, P.A., over our twenty-five plus years of serving the telemarketing industry, we have dealt with plenty of cases coming from Read More

What is the Telephone Consumers Protection Act?

Most people have probably heard of the Telephone Consumers Protection Act (TCPA), although they may not know what it actually is. In short, the TCPA is a federal law that regulates telephone solicitations to consumers. To further explain, please watch this Video from our founder, Attorney Andrew Cove, explaining the TCPA: https://covelaw.com/video/the-telephone-consumers-protection-act-tcpa/  As you saw in the Read More

What Are the Biggest Challenges in FTC Cases?

At Cove Law, P.A., we have almost three decades worth of experience working with the FTC. The Federal Trade Commission, whose stated goal is to protect consumers from deceptive business practices, will bring their full power to any case which they investigate. For more information about their process, click here to read our Blog about the power that the FTC holds over businesses (yes, including yours.) In all our Read More

Facebook, Inc. v. Duguid – The Supreme Court Narrows the TCPA Definition of an Automated Telephone Dialing System

On Thursday, April 1, 2021, the U.S. Supreme Court, in a unanimous decision - Facebook, Inc. v. Duguid, et al. -  narrowed the types of telemarketing calls prohibited by the Telephone Consumer Protection Act of 1991 (the “TCPA”).  Specifically, the Court ruled that the TCPA only covers calls and texts made to cell phones using an automated telephone dialing system that stores or produces telephone numbers with a Read More

What Can Telemarketing Compliance Do For My Company?

At Cove Law, P.A., we have been serving the telemarketing industry for over 25 years. That means that we know intimately how complicated it can be. Doing business in the telemarketing industry is strictly regulated, and oftentimes companies may not even realize that they are breaking a rule until it is too late. One of the services that we offer to help businesses all across the nation is Telemarketing Read More

What Power Does the FTC Have Over My Business?

Businesses, telemarketing or otherwise, are frequently unclear on the actual power the FTC holds over them. The Federal Trade Commission, by their own description, “enforces a variety of antitrust and consumer protection laws affecting virtually every area of commerce.” This gives the agency its two primary goals in protecting capitalism: protecting competition and protecting the consumer. That is clear enough, but Read More

The Worst Mistake a Telemarketing Company Can Make

Over the twenty-five plus years we’ve been serving the telemarketing industry, Cove Law, P.A. has frequently been asked the same question: what is the worst mistake a telemarketing company can make? People have a lot of ideas - relating to contracts, company structure, or even management styles. The answer is a lot simpler than they may expect. Before we continue with the Blog, you need to watch this video from Read More

What Is a Buy-Sell Agreement?

Most people have heard of Murphy’s Law, the old adage saying that “anything that can go wrong, will go wrong.” Of course, this law is applicable to just about every area of life, and business is no exception. Since running a business can be a pretty precarious venture, it’s important to protect yourself from the things that can, and will, go wrong. One way to protect yourself is to draft a buy-sell Read More

Four Tips for Better Business Contracts

Contracts are the building blocks of any business. Or maybe a better analogy is that they’re the glue that holds your business together. Whichever way you phrase it, contracts are extremely important. They create a foundation and mutual understanding for your business’s relationships with employees, clients, and even other businesses. This means poorly worded contracts can leave you vulnerable. That’s why it is so Read More

Staying Compliant with the Telemarketing Sales Rule When Using Voice Recorded Messages

Voice recorded telemarketing messages are a great tool for getting your message out into the world. However, when utilizing this kind of communication, it is absolutely essential that you take measures to stay compliant with the Telemarketing Sales Rule (TSR) and other laws that govern this communication you may choose to have with your audience. While everyone’s situation is different and you should sit down with an Read More