Q&A Videos

What are the misconceptions about telemarketers?	What is meant by the term “telemarketing?”
What’s different about your practice today compared to 20 years ago?	Who are your typical clients?
Does the Do Not Call list apply if call includes a survey and a sales pitch?	Are business-to-business calls covered by the do not call registry?
What are the key provisions of the telemarketing sales rule?	What are the two main laws regulating telemarketing on the federal level?
What is the best way to respond to a subpoena or a civil investigate demand from the Attorney General’s office or the FTC?	What kind of record keeping is required by the telemarketing sales rule?
Is private action permitted for violations of the telemarketing sales rule?	What disclosures are required by the telemarketing sales rule?
What is white collar crime?	What is the best way to respond to investigators, law enforcement officers, or lawyers who want to question you?
What is a TCPA class action and how does that differ from an individual claim?	What kinds of criminal cases can be brought against telemarketers?
What does telemarketing compliance mean?	What courts handle cases brought by the FTC or the State Attorney General’s offices?
What happens in a typical FTC or enforcement case?	What is the difference between an FTC action and the State Attorney General action?
What is the Attorney General’s office?	What is the (FTC) Federal Trade Commission?
What is Florida’s new do not call act?	Are telemarketers from one state allowed to call consumers in another state?
Are telemarketers required to be licensed?	What is the existing business relationship exemptions under the DNC registry?
What is the DNC registry?	What consent is required for telemarketing calls using an automatic dialer or pre-recorded message?
What is the significance of the recent Facebook vs. Duguid case?	How long can claims be brought under the Telephone Consumer Protection Act?
What are the misconceptions about telemarketers?	Criminal Actions & FTC Cases
About Cove Law	Background & Experience
Meet Andrew Cove	Telemarketing Mistakes
Telemarketing Compliance	Experience in TCPA Cases
The Telephone Consumers Protection Act (TCPA)	Experience in Dealing with State Actions
State Actions Against Telemarketers	Biggest Challenges in FTC Cases
Experience Handling FTC Cases	The Powers of the FTC
White Collar Cases

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