Serving The Telemarketing Industry for Over 25 Years

  Running and maintaining a telemarketing company requires strategic planning. One of the foundational elements to consider is selecting an appropriate business entity. The type of business entity you choose influences your legal structure, operational dynamics, and financial aspects. This decision sets the tone for your business’s trajectory and impacts how you will realize your long-term goals and vision. Read More

Telemarketing has become an integral part of various other industries, including healthcare. The ability to reach out to patients and clients via telephone offers unprecedented opportunities for engagement, appointment setting, and disseminating critical information. Since it provided a safer way to communicate, the pandemic allowed “telehealth” services to become more generally accepted and it therefore experienced Read More

In a recent lawsuit filed against New York-based Fluent, LLC, it was accused of operating a massive “consent farm”. If you have never heard of this term, it usually refers to an entity that collects people’s personal information—along with a consent form—to then sell it to telemarketers. In past blog posts, we have discussed the dangerous inherent in buying from third-party vendors, and this is a prime example of Read More

Choosing a business entity is often a new entrepreneur's first significant decision. Selecting an entity has significant long-term consequences because it impacts both your legal and financial responsibilities. Those who don’t take the time to consider their options may regret their haste later on. In this blog, we will briefly look at the various business entities available to start-ups and entrepreneurs while also Read More

Fraudulent leads can be especially catastrophic for telemarketing companies, but it is critical to understand that they can be devastating for almost any business. Due to consumer protection laws—many of which we have discussed at length in previous blogs—using fraudulent leads can put a business in a position where they are inadvertently in violation of the law. Aside from the reputational damage to your business, Read More

In May, the Florida Legislature passed an amendment that significantly decreased the scope of liability under the Florida Telephone Solicitation Act (FTSA). Anyone in the telemarketing industry knows (or should know) how rigid Florida’s “Mini-TCPA” was. But when Florida passed this amendment, it undid much that was wrong with the prior version. At the very least, it made it far less unforgiving.  In late May, Read More

The Telephone Consumer Protection Act (or “TCPA”) is a federal law initially passed in 1991. Though it has been amended and updated several times, it imposes several limitations and restrictions on the calls, texts, and even faxes that telemarketing companies make. Most importantly, it prevents them from using automated telephone dialing systems and prerecorded voice messages. Of course, that is only a superficial Read More

When you look back at our published blogs, you will notice that we have written extensively about telemarketing compliance. Failing to comply with the Telemarketing Sales Rule (TSR), the Telephone Consumer Protection Act (TCPA), and the Do-Not-Call (DNC) registry has serious financial consequences. Depending on the nature of the violation, those consequences can be catastrophic for your business.  This blog looks Read More

As a firm that has represented telemarketing companies for decades, we have an intimate understanding of the Telephone Consumer Protection Act (TCPA). We have also written previously about the FTSA, which is Florida’s Mini-TCPA. Before we continue, here’s a quick refresher on some of the main points that the TCPA covers. Essentially, it limits how telemarketing companies make calls, whether they can or cannot use Read More

Imagine the following scenario: You’ve been in business for ten years. You have a thriving company, a family, a busy life, and significant savings and hard-earned assets. Out of the blue, law enforcement agents and attorneys from the Federal Trade Commission (FTC) show up at your door and you are served with a federal lawsuit because they have determined that you have violated the law.  To add insult to injury, Read More