Our Firm

The Telemarketing Industry Exists in a Challenging Regulatory Environment.

Welcome to Cove Law, your home for experienced telemarketing compliance, regulatory defense and white collar defense.

The telemarketing industry exists in a challenging regulatory environment. Staying compliant requires up-to-date licensing in multiple jurisdictions, adhering to a variety of state and federal laws, and effectively training and overseeing management and staff.

A further challenge is the nearly constant threat of conflict. Even well meaning businesses can face regulatory investigations, consumer class actions, and civil or criminal enforcement actions by a variety of state and federal agencies.

As a former prosecutor, Andrew Cove is especially sensitive to the priorities and concerns of governmental agencies and whenever possible, we believe in anticipating and addressing deficiencies long before they become significant or irreparable.

We know that these challenges are not insurmountable because we’ve dealt with them before. For over 20 years, we have helped clients identify and promote best practices and, when needed, have successfully resolved formal actions, as well.

As a result, the firm attracts a diverse clientele, most often consisting of ethical businesses and business owners who worry about complying with the many laws that impact their industry. Others are facing charges for inadvertently violating one of the increasingly complex licensing requirements, reporting and bonding provisions, sales rules, and other regulations.

These clients have come from throughout the U.S., Canada, and elsewhere, and their legal matters have involved state and federal agencies from throughout the country.

We’ve represented call centers, brokers, lead generators, fulfillment facilities, payment processors, customer service centers and printing companies, and we’ve represented both business entities and individuals.

Cove Law has significant experience defending federal investigations and formal actions by the Federal Trade Commission, the Consumer Finance Protection Board and the U.S. Department of Justice, as well as similar matters on the state level by the respective state Attorney General’s Offices and other local agencies.

If you need counsel regarding compliance, a regulatory investigation, or formal action at the federal, state or local level it would be our honor to fight for you.

Let’s schedule a consultation to explore your options regarding the issues and challenges you face.